EAU CLAIRE, Wis. (WLAX/WEUX) – The record spike in COVID-19 cases is putting a strain on contact tracers and disease investigators, as they work to slow the spread of the virus.
In Eau Claire County, the City-County Health Department has around 30 people working on the disease investigation team currently.
However, with new positive cases in the county on the rise, those contact tracers aren’t able to get in touch with *every new case right away.
Communicable Disease Specialist Leeshia Crayton says currently, they are averaging about 80 cases a day.
Crayton said, “Really being able to contact those individuals within that 24 hours is excellent, so if individuals can answer the phone, we still try to attempt them three times within a day and we send them a letter so really answering your phone so we can get that information from you and also telling your contacts as well to quarantine and giving them those dates.”
The Eau Claire City-County Health Department is hiring temporary disease investigators.