HAYWARD Wis. (WLAX/WEUX) – A northern Wisconsin Walgreens is making national headlines after a cashier refused to sell an item to customers. A pair of shoppers say an employee at a Walgreens in Hayward refused to sell them condoms on religious grounds.

Pharmacy officials say the refusal is permitted under its policies. Nathan Pentz and his partner Jess say the cashier refused to ring up the condoms because of his faith, leaving the couple feeling embarrassed. The couple was eventually able to purchase the contraception from another cashier at the store.